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Frequently Asked Questions
WHAT IS THE STATUS OF THE 2020 ROCK TAHOE HALF MARATHON?
Due to the continued restrictions, the 2020 Rock Tahoe Half Marathon will be a virtual race only.
CAN I HAVE A REFUND?
Registration fees are non-refundable. We work on organizing the race for a full year and many of our expenses are all paid for well in advance of the race such as medals, shirts, marketing, etc. We hope you will participate in the virtual event since we have a medal, shirt and bib waiting for you!
WHAT IS YOUR REFUND/CANCELLATION POLICY?
Our 2020 Race Waiver outlines our refund policy and is agreed to at the time of registration. A PDF copy can be viewed here.
I PURCHASED MAIL MY BIB, WILL THAT BE REFUNDED?
Yes, if you purchased Mail My Bib for 2020, you will be receiving a refund of $25. Those refunds have started processing, and you should see them appear on your card within 7-10 business days.
WHAT IF I PURCHASED RACE INSURANCE?
CAN I DEFER MY ENTRY TO 2021?
Registered participants will receive a separate email with a unique code to register for only $37 for the Rock Tahoe Half Marathon on Saturday, June 19, 2021.
Due to many expenses that were already paid toward putting on the event this year, we are not able to offer a 100% deferral credit.
The code will be unique to each participant and valid for one registration during our early bird registration period between now and July 1, 2020.
This discounted registration fee is refundable*, no questions asked, up until December 31, 2020. Past that date, our standard refund policy will apply.
WHY ARE YOU NOT POSTPONING TO A LATER DATE?
There is too much uncertainty surrounding when/if mass gathering type events will be allowed again this year.
WHAT IF I DON’T WANT TO COMMIT TO 2021 NOW, CAN I REGISTER LATER?
The discounted rate is only available until July 1st. This discounted rate is refundable through the end of 2020. You are welcome to register at a later date, but the discounted rate is only available for a limited time.
I’M A LEGACY RUNNER, DO I KEEP MY STATUS FOR NEXT YEAR?
Heck yeah!! That’s one of the reasons we’re still Rockin’ Tahoe virtually!
HOW DOES THE VIRTUAL RACE WORK?
DO I NEED TO COMPLETE THE VIRTUAL RACE TO RECEIVE MY MEDAL AND SHIRT?
Yes. You must complete a 13.1 mile run/walk and upload your virtual results to receive your medal and shirt.
WHAT IF I DON’T WANT TO DO THE VIRTUAL RUN?
Totally up to you! You have been training and running is fun, and we all know we could use a little more fun right now.
I WASN’T REGISTERED BUT WANT TO DO THE VIRTUAL RUN NOW, CAN I SIGN UP?
Yes! You can register online for the virtual event here.
WHAT DO I RECEIVE FOR COMPLETING THE VIRTUAL RUN?
CAN I EXCHANGE MY SHIRT IF IT DOESN’T FIT?
HOW DO I TRACK MY VIRTUAL RUN?
Any tracking app will work such as Strava, MapMyRun, RunKeeper, or your smart watch.
CAN I COMPLETE MY RUN ON A TREADMILL?
Yes of course! Just make sure you track your run to submit the results!
I MOVED, HOW DO I UPDATE MY SHIPPING ADDRESS?
Please update your information here.
HOW DO I UPLOAD MY RESULTS?
WHERE CAN I FIND A COPY OF THE VIRTUAL RACE WAIVER?
Click here to view a PDF of the virtual race waiver.
IS THERE A TIME LIMIT TO COMPLETE THE RUN?
We have removed the time limit -- you do whatever it takes for you to hit that 13.1!
DO YOU HAVE A PLAYLIST TO HELP ME ROCK MY RUN?
Funny you should ask! We have 4+ hours of music on our Rock Tahoe Spotify playlist, with a little something for everyone! Thanks to all of our runners for helping put the list together!
WILL THERE BE PRIZES OR AWARDS?
There will not be official prizes for age group categories this year.
However, we still have some amazing prizes that we are giving away from Nuun, Honey Stinger, Reno Running Company, Bani Bands, and Rock Tahoe gear!
I'M STILL COMING TO TAHOE -- CAN I PICK UP MY RACE SWAG?
At this time we are not planning to host an in-person race swag pickup. Remember it's just the two of us manning this operation and we're without our hundreds of volunteers this year.
IF I DONATE MY ENTRY, WHERE DOES THE MONEY GO?
IS MY DONATION TO ATHLETES UNITED TAX DEDUCTIBLE?
Yes, Athletes United is a registered 501(c)3 non-profit organization.