FAQs
Please read through our FAQs before shooting us an email. If you don't find your question/answer listed here, please email us at info@epictahoe.com.
Frequently Asked Questions
REFUNDS/CREDIT
WHAT IS THE STATUS OF THE 2021 ROCK TAHOE HALF MARATHON?
The 2021 Rock Tahoe Half Marathon has been cancelled.
CAN I HAVE A REFUND?
All 2021 registered participantst will receive a refund on their race registration.
WHAT IS YOUR REFUND/CANCELLATION POLICY?
Our 2021 Race Waiver outlines our refund policy and is agreed to at the time of registration. A PDF copy can be viewed here.
I PURCHASED MAIL MY BIB, WILL THAT BE REFUNDED?
Yes, if you purchased Mail My Bib for 2021, you will be receiving a refund of $25.
WHAT IF I PURCHASED RACE INSURANCE?
WHY ARE YOU NOT POSTPONING TO A LATER DATE?
There is too much uncertainty surrounding when/if mass gathering type events will be allowed again this year.
I’M A LEGACY RUNNER, DO I KEEP MY STATUS FOR NEXT YEAR?
Heck yeah!! We will figure out a new way of counting these races to make sure all legacy runners keep their status!
VIRTUAL RACE
HOW DOES THE VIRTUAL RACE WORK?
DO I NEED TO COMPLETE THE VIRTUAL RACE TO RECEIVE MY MEDAL AND SHIRT?
Yes. You must complete a 13.1 mile run/walk and upload your virtual results to receive your medal and shirt.
WHAT IF I DON’T WANT TO DO THE VIRTUAL RUN?
Totally up to you! You have been training and running is fun, and we all know we could use a little more fun right now.
I WASN’T REGISTERED BUT WANT TO DO THE VIRTUAL RUN NOW, CAN I SIGN UP?
Yes! You can register online for the virtual event here.
WHAT DO I RECEIVE FOR COMPLETING THE VIRTUAL RUN?
CAN I EXCHANGE MY SHIRT IF IT DOESN’T FIT?
HOW DO I TRACK MY VIRTUAL RUN?
Any tracking app will work such as Strava, MapMyRun, RunKeeper, or your smart watch.
CAN I COMPLETE MY RUN ON A TREADMILL?
Yes of course! Just make sure you track your run to submit the results!
HOW DO I UPLOAD MY RESULTS?
1) Click on the RESULTS page.
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How to manually upload results with or without photo proof
WHERE CAN I FIND A COPY OF THE VIRTUAL RACE WAIVER?
Click here to view a PDF of the virtual race waiver.
IS THERE A TIME LIMIT TO COMPLETE THE RUN?
We have removed the time limit -- you do whatever it takes for you to hit that 13.1!
DO YOU HAVE A PLAYLIST TO HELP ME ROCK MY RUN?
Funny you should ask! We have 4+ hours of music on our Rock Tahoe Spotify playlist, with a little something for everyone! Thanks to all of our runners for helping put the list together!
WILL THERE BE PRIZES OR AWARDS?
There will not be official prizes for age group categories this year.
However, we still have some amazing prizes that we are giving away from Nuun, Honey Stinger, Reno Running Company, Bani Bands, and Rock Tahoe gear!
I'M STILL COMING TO TAHOE -- CAN I PICK UP MY RACE SWAG?
At this time we are not planning to host an in-person race swag pickup. Remember it's just the two of us manning this operation and we're without our hundreds of volunteers this year.
ATHLETES UNITED
IF I DONATE MY ENTRY, WHERE DOES THE MONEY GO?
IS MY DONATION TO ATHLETES UNITED TAX DEDUCTIBLE?
Yes, Athletes United is a registered 501(c)3 non-profit organization.
HOW DO I DONATE MY ENTRY TO ATHLETES UNITED?